Last updated: July 2025
Supply Wala currently delivers to selected areas within India. To check if we deliver to your area, enter your pin code on our website or app before placing an order. We are continuously expanding our delivery network and may add new areas periodically.
We strive to deliver your products within the estimated delivery time indicated at checkout. Delivery timeframes depend on the following factors:
Shipping charges are calculated based on:
Free delivery may be available for orders above a certain value, as specified on our platform at the time of checkout. Any applicable shipping charges will be clearly displayed before you complete your purchase.
Upon delivery, our delivery executive may request verification of the recipient's identity through OTP, digital signature, or other verification methods to ensure the order is delivered to the right person.
If our delivery executive is unable to deliver your order due to your unavailability or incorrect address information, we will attempt to contact you to reschedule the delivery. After multiple failed attempts, the order may be returned to our facility, and you may be charged a redelivery fee for subsequent delivery attempts.
We take utmost care to ensure that all products are properly packaged and delivered in optimal condition. If you receive any damaged or defective items, please report it to our customer service team within 24 hours of delivery.
If you have any questions about our Shipping Policy, please contact us at:
Email: support@supplywala.in
Phone: +91-7410092446